Gleichweit Mouthpieces & Barrels
Free shipping to Austria on orders over €199, and to Germany on orders over €299.
Frequently Asked Questions
About us
We are located in Vienna, Austria:
Gleichweit GmbH
Tolstojgasse 5/7
1130 Wien
Austria
As we work exclusively by appointment, please arrange a visit in advance. You can reach us by email at info@gleichweit-mundstuecke.com or through our website.
At Gleichweit, everything revolves around the clarinet. Our range includes:
- Clarinet mouthpieces & barrels – tailored to different playing styles and systems (Viennese, German, Boehm)
- Clarinets – a carefully curated selection of high-quality instruments
- Accessories – reeds, ligatures and other accessories for clarinettists
- Repair service – professional maintenance and restoration of clarinets
- Consultation – personal advice on instruments, mouthpieces and accessories, tailored to your individual needs
Shipping & Orders
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number. You can use this number to track your shipment and check the delivery status.
Shipping costs vary depending on the destination and the size of the order. The exact shipping costs are calculated at checkout.
You can pay using various payment methods: credit/debit cards and mobile payment options. If you are shopping directly at our location, you can pay by credit/debit card or other available payment methods.
Yes, we offer worldwide shipping, with the exception of the United States, Canada and South America. For orders and deliveries within the USA, Canada and South America, please visit www.myclarinetstuff.com.
Orders are usually processed within 2–3 working days. Delivery times vary depending on the destination, but most orders are delivered within 1–2 working days within Europe and within 4–5 days worldwide. Additional shipping options may be available for certain locations.
If you select the UPS return label at checkout, you have the option to conveniently return our products to us via UPS. The shipment is insured and you have nothing to worry about.
All you need to do is:
- Pack the mouthpieces securely in a box,
- attach the return label,
- and drop the package off at your nearest UPS shop.
Products returned to us via UPS are automatically insured.
However, if you choose a different courier service, the responsibility for shipping lies solely with you.
We appreciate your understanding.
Materials
PMMA – Standard
- A modern, high-precision material
- Produces a more focused and direct sound
- Offers excellent projection and fast response in articulation
- The surface is extremely durable and does not oxidise over time
- Popular with musicians looking for a clear, modern sound
- Often visually striking – available in various colours
BES – Standard Hard Rubber
- Classic rubber
- Balanced sound character
- Good response and comfortable playing feel across various dynamic ranges
- Ideal for players seeking a traditional tonal character at a more accessible level
Premium Hard Rubber (Ebonite) BE
- A traditional material used in mouthpiece making for over a century
- Known for a warmer, rounder and richer sound
- Produces complex overtones and offers a different playing feel compared to PMMA Standard
- Can oxidise or develop a greenish patina if not cleaned regularly
- Preferred by many classical and orchestral clarinettists for its tonal depth
- Feels more alive and resonant
Test programme
Our mouthpiece/barrel trial programme allows customers to test our mouthpieces and barrels for a period of 10 days to find the best fit. The process is as follows:
- Select the mouthpieces or barrels for the trial (up to 3 mouthpieces with the same opening or 3 barrels of the same model are permitted).
- Test the mouthpieces/barrels for 10 days (the first day of the trial period begins on the day of delivery to your address).
- Return the mouthpieces/barrels you do not wish to keep and retain those that best suit your needs.
If none of the selected mouthpieces/barrels meet your requirements, you can return all of them within the 10-day trial period.
Customers bear the cost of return shipping. To avoid damage during transit, please ensure the mouthpieces are securely packed in their original packaging.
We recommend shipping with UPS, however you may also use other postal or courier services.
Please send the products to the following address:
Gleichweit GmbH, Tolstojgasse 5/7, 1130 Wien, Austria.
Please make sure your name is noted on the package, as otherwise we will not be able to identify the sender.
Appointments
Our shop is not an ordinary music store – we value personal consultation and work exclusively by appointment. This allows us to give each customer our full attention and provide the best possible service and an optimal product experience.
You can use the tools on our website as well as email and social media to make an appointment. We look forward to meeting you and introducing you to the world of Gleichweit products right here in Vienna, the city of music.
Repair
Yes, we offer professional clarinet repair services, ranging from minor adjustments to complete overhauls. Our experienced technicians ensure that every instrument is maintained and restored with the greatest care.
We are proud to offer first-class silver-plating and gold-plating for instruments. Please contact us via our forms.
Support
Of course. Our team of experienced clarinettists and technicians is on hand to provide expert recommendations and advice to help you find the ideal mouthpiece or barrel for your needs.